The Only Independent Family Owned Funeral Home On Bilston High Street

24hr free home arrangements


We pride ourselves on the great feedback that our clients have given us, find a selection of these reviews below and view more by clicking the link.

    5 star review  From the moment we initially contacted the company and spoke to Alison, we were kept informed every step of the way. Nothing was too much trouble. At all times Alison was compassionate, caring, understanding and 100% professional. I would thoroughly recommend, without hesitation, Ellsmore and Family Funeral Directors. Thank you, Jill and Roman Bereza.

    thumb Roman Bereza

    5 star review  Thank you for assisting with my mothers funeral and being there from from the outset. A heart felt thank you, especially to Alison for her compassion and kindness and for keeping us informed throughout the whole process during such uncertain times. Would also like to send a heart felt Thank you to Pat for making sure that everything was perfect on the day. Really appreciate everything!

    thumb Kavita Ujjal

    5 star review  This is the second time that my family and I have used Ellsmore and family and the whole experience has again been amazing . The professionalism , care , and attention to detail is second to none . Nothing was too much trouble for them and we were included in every single step . My family were treated with such respect and compassion that I would recommend their services to anyone and everyone . A truly 5 + star experience, a big big thankyou to Alison ,Susan and the whole team .

    thumb Lauren Poole

    5 star review  Following the sad passing of my Grandmother I could not have chosen a better funeral director than Ellsmore and Family . From the very first phone call we were made to feel comfortable and valued . Nothing was too much trouble and the kindness and compassion shown by Susan and Alison was second to none . The attention to even the smallest of details was remarkable . I would seriously recommend their services to anyone in the sad position of having to arrange a loved ones funeral . I'm so glad we used them ....we as a family will never use anyone else . Just wish I could give more than 5 ***** .

    thumb Sally Thomas

    5 star review  I would like to say a special thank you to Ellsmore & Family Funerals. After going through an extremily difficult time losing my mother to Covid-19, Alison and the Ellsmore & Family team have be wonderful. They have made the whole post death arrangements much more easier, taking me through every step of the way, ensuring i am fully aware in everything that is going on and our needs and requirements are met. I would definitely recommend using their services if you in an unforuntate situation of needing a funeral directors, you will not be disappointed.

    thumb Fabian F

    5 star review  Ellsmore & Family Funeral Directors were very considerate and understanding in a very difficult time and took care of everything. My Mom's funeral arrangements were carried out with professionalism, dignity and respect. Special thanks to Alison. I highly recommend.

    thumb Franchesca Fogoe

    5 star review  Our heart-felt thanks to Alison and Susan for their professional, friendly and personal care in helping us to arrange our mom's funeral. From the start you could feel the warmth and genuine feelings they both had to each member of our family especially my dad. As he is almost 90 years old he was always greeted with warmth and understanding which helped him come to terms with the loss of his beloved wife and our mom. They communicated with us regularly with updates and everything was done for mom so beautifully. No words could ever thank them enough for the help we needed to lay mom to rest. I would highly recommend their services if you should lose a loved one. God Bless you both to us you are now part of our family xx

    thumb Elaine Law

    5 star review  Our Sincere Thanks to Susan and her staff for there extremely friendly help and compassion shown to us on the passing of our Uncle. We were well informed and helped all the steps of the way making our sadness much easier. I would highly recommend Ellsmore & Family Funeral Directors for assisting us through this difficult time. Thank you

    thumb john hadley

    5 star review  On behalf of Shane's Family, Dawn, Shaun & Cassie. We would wish to express our heart-felt thanks for all your support and expertise as you guided us through the funeral process and organised all our wishes and plans for our son in such short notice. Your sympathy and understanding in such an emotional time, created a firm foundation for us to carry out our sons wishes. The horses were absolutely beautiful and Shane's sister Cassie and Shane's Father Shaun to be able to ride that last few minutes on Shane's final journey were something we all will never forget. Cassie at aged 14; My brother was taken so soon from me, and Edward and his team really created a fairy-tale send of for my brother. I really appreciate all his hard work and what the team had done to make my brother proud on the day of his departure. Edward and his team at Ellsmore, Took the best of care of our Shane. There team could not have been helpful and kind. They have the heart not the money which is truly shown, so i would highly recommend this funeral directors to everyone in the West Midlands. On behalf of all our family, our thanks to you all.

    thumb Leah Bell